PRINCES SQUARE SAFETY MEASURES
At Princes Square our priority is to protect the health and wellbeing of our guests and teams in our retailers and restaurants. We have been following the best industry practices and Scottish Government advice and have introduced some measures to keep everyone social and safe.
The measures we have in place is as follows:
Please maintain Social Distancing
We have introduced new social-distancing measures of two-meters between guests across Princes Square. This will also apply in all retailers. There will also be restrictions on the number of guests in any store at one time. The store capacity will be stated on each of the store windows. Each store will have different capacity due to the size and the number of staff. You may need to queue for stores, however, there is clear signage on where to queue.
You must wear a face mask
In line with government recommendations you must wear a facemask upon entering Princes Square and in all retail stores.
Improved Cleaning & Hygiene
Before reopening, we have cleaned all areas and introduced new deep-cleaning measures across all areas. In addition to this you will see our teams regularly cleaning all key touchpoints in the centre.
Use the Hand Sanitiser stations
We have introduced new hand-sanitiser stations across the centre. Hand-washing facilities with soap and hot water are also available in our washrooms.
Contactless or Card Payments preferred
To avoid contact, we recommend that you choose contactless and card payments where possible. The teams in each store and restaurant can advise you on how to do this.
Please follow the One Way system
We've put in place an easy to follow One Way system throughout the centre, with clearly marked arrows & directions for customers to follow.
One person/family group per lift
Only one person or family group will be allowed to use a lift at once to ensure social distancing. We have a number of lifts around the centre, please either queue or try and find another lift.
Eating Out
Please note due to the need to observe social distancing in restaurant kitchens you may find that menus have been simplified and the number of dishes reduced. Some of our restaurants are also offering tables for drinks only. Please visit our restaurants page here
See what we are doing
FAQ's
- Q: What measures are in place in Princes Square?
- A: We have a number of measures to keep you social and safe, click here for the full detail
- Q: Will you be carrying out extra cleaning?
- A: Yes. We already have extremely high standards here at Princes Square and our cleaning schedules have increased significantly. You will see more of our team cleaning handrails, buttons, bathrooms and escalators.
- Q: Will I need to queue to get in to Princes Square?
- A: Potentially. If we feel there are too many guests we may ask you to queue in our main entrance (which is undercover). However we will monitor this regularly.
- Q: What time are you opening for retail?
- A: We will be opening our gates on Monday 13 th July at 10am until 6pm. All of our stores opening times may vary as will our restaurants so we advise you look at each individual page to check.
- Q: Will I need to queue for restaurants?
- A: You may need to queue for restaurants, however the restaurants are trying to avoid this by staggering booking times. Please contact the specific restaurant for details. Full information can be found here.
- Q: What time are restaurants opening?
- A: Please refer to the specific restaurant page for opening hours, as all times have been updated. Full information can be found here
- Q: Are some restaurants offering drinks only?
- A: Yes. Cranachan, Barca & NY Bar and Grill.