At Princes Square our priority is to protect the health and wellbeing of our guests and teams in our retailers and restaurants. We have been following the best industry practices and Scottish Government advice and have introduced some measures to keep everyone social and safe.
The measures we have in place are as follows:
Please maintain Social Distancing
We still need to maintain social distancing measures of at least 2 metres between guests across Princes Square. This will also apply in all retailers. There will also be restrictions on the number of guests in any store at one time. The store capacity will be stated on each of the store windows. Each store will have different capacity due to the size and the number of staff. You may need to queue for stores, however, each store will advise you what you need to do.
You must wear a face mask
In line with government recommendations you must wear a facemask upon entering Princes Square and in all retail stores. You may take your mask off when seated in café, bar or restaurant but must put this on when walking to the bathroom or leaving.
Improved Cleaning & Hygiene
Before reopening, we have cleaned all areas and introduced new deep-cleaning measures across all areas. In addition to this you will see our teams regularly cleaning all key touchpoints in the centre.
Use the Hand Sanitiser stations
We have introduced new hand-sanitiser stations across the centre. Hand-washing facilities with soap and hot water are also available in our washrooms.
Contactless or Card Payments preferred
To avoid contact, we recommend that you choose contactless and card payments where possible. The teams in each store and restaurant can advise you on how to do this. We appreciate you may not have the facility to pay by card or contactless and this is fine.
One person/family group per lift
Only one person or family group will be allowed to use a lift at once to ensure social distancing. We have a number of lifts around the centre, please either queue or try and find another lift.
Please note due to the need to observe social distancing in restaurant kitchens you may find that menus have been simplified and the number of dishes reduced. Some of our restaurants are also offering tables for drinks only. Please visit our restaurants page here
A: Yes. We already have extremely high standards here at Princes Square and our cleaning schedules have increased significantly. You will see more of our team cleaning handrails, buttons, bathrooms and escalators.
A: You may need to queue for restaurants, however the restaurants are trying to avoid this by staggering booking times. Please contact the specific restaurant for details. Full information can be found here.